Anybody else get the SC242 Update Notice?

This is a mess. On the Kia owner's website, it showed ONE "service campaign" (SC242), no recalls. When I called the dealership, they informed me there were THREE service campaigns. I then received a letter, stating there was ONE "service campaign" (again, SC242). The dealership refused to tell me anything about any of them, other than "software updates". They also told me "service campaigns" were never handled by mail, only recalls, and I had to check the company website to find out about the service campaigns. No explanation on why 2 of the 3 never showed on the website. Upon contacting the company, they started saying "SC242" was a RECALL, despite the letter and website saying "service campaign". They said that is why I got the letter (which, again, called it a service campaign, NOT recall). The company is also refusing to tell me exactly what was done to my car, after getting all 3 issues worked on, and also refusing to give me an explanation on how I'm supposed to find out about service campaigns that might happen in the future, since the other two have not shown up anywhere. So what I've learned from this mess - if you get a letter, consider it a RECALL, even though it will probably say "service campaign". And as of now, the only way to find out about actual, non-recall service campaigns, is to call the dealership and ask if there are any for your car. As of today, the work done on my car is not showing up on the Kia owner's website as having been done.