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Just to make sure, did you enable Android Auto in the Phone Projection settings menu? It won't communicate with an AI box (or phone) until you enable that.

 

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Also.. check if Carlinkit has a platform update for the box. Here’s a link to the community chat I use. Updates are tracked through here:

https://t.me/CarplayAiBoxFriends

 

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Also, why is Netflix an app for a mobile screen? (And a web browser…chrome).

AI boxes are a totally separate product from the wireless CarPlay adapter. AI box runs its own Android system which uses the Android Auto display protocol as its primary screen and then hosts wireless CarPlay/Android Auto as an optional extra. The benefit is that you’re no longer locked to only the official apps allowed on AA/CP by Android/Apple, and you can do extra things like inserting a SIM card into the AI box in order to run a Wi-Fi hotspot or simply to gain full-time data access and never need to troubleshoot a wireless CarPlay/AA connection from your primary device.

The best way to describe it: AI box is just like the phone you already have, except it doesn’t have a built-in screen and instead uses your cars screen. I conversationally refer to mine as my “car phone”.

Thanks for the the telegram group. As for the update, I already did it

My last thought here is that if you’ve already updated the box, you’ve tried different cables, you’ve tried factory resetting the box, you’ve tried disabling and then re-enabling the phone projection settings in the main Kia system… then that’s about all you can do. Carlinkit and Exploter are usually pretty good with keeping up with crippling bugs like that.. If I see any chats relating to this, I’ll make another post here.

The October 2022 Kia update for the Seltos has been suspended for “bugs”. I have no idea what those bugs are, and can’t say whether it would cause this issue or not. So if you’re on that recent update, I would definitely recommend running a factory reset on the head unit to see if it clears any issues. If no change, you will probably just need to wait until the next head unit update releases. I wouldn’t recommend going through the OEM/service menu - there’s not much in there that could solve this (but again, I’ll update if I see something that contradicts this).

They tend to change those codes every year or so. But all it takes is for someone to unpack one of the downloaded updates from the desktop program and sift through the changes - which will probably happen within the first couple weeks after they revise and relaunch the October/November update. Usually that discussion will be posted on XDA Developers Forum. It might even be on there already.. I’ll poke around

 

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I reset the unit but nothing changed I still have the same software version

Check again for a software update on that Telegram. I’ve got a flawless connection on the Applepie Ultra 8/128 6115 with the Exploter December 8th software. I have some odd audio routing issues with calls vs notifications on a 3rd party app, but the Kia system is definitely functional.

I’ll link you to the latest post here, just make sure that this is definitely your 4/64 modem and processor: :-) in Carplay AI Box Friends

quick edit: make sure you have CarPlay enabled in phone projection without split-screen.. didn’t realize until now that android 11/12 boxes are using CarPlay and NOT Android Auto as a primary protocol. Mine shows up in phone projection as “iPhone” (even though it’s obviously still an android 12 box). If fw is up to date, your CarPlay settings are correct, and your box is factory reset, you shouldn’t have issues with any of the above.

 

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I own a 2021 Seltos SX, but never heard of a CarLinkit. Can someone tell me what this is?

It plugs into the always-on USB port and allows wireless CarPlay or Android Auto (YMMV on Android)
If you have the smaller screen entertainment system, you already have wireless connection and don't need it.

No, I explained this above.. we’re talking about an “ai box” which places an entire android system on your screen rather than just a wireless dongle that you use as a bridge. It allows you to use any app you want, browser, Netflix, etc. Its a standalone android device like your phone that just utilizes the CarPlay display and audio protocols to show you the screen (rather than having a screen on the device itself). Definitely not legal at least in my state, but it’s useful and safe for a couple things… Use at your own risk!