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Firmware UpDate APPALLING!!

5203 Views 9 Replies 6 Participants Last post by  dougt
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It took about 2 hours sitting in my car to update. It changed all my settings, screens. The home screen is Awful. I had a splendid 3-way divided screen showing Nav, Radio station info & Weather. Now it shows the same, but the screen is very dark purple, Radio station is hard to see, very small font. Before I could look at the 1st screen on left, NAV and see a smaller active GPS. They took that away for a very faint graphic, See attached photos!. So I get into my beautiful KIA SX today and first thing is, WHERE IS MY FAVORITE STATION? I started to look for it, a tiny message comes up, 'YOUR PRESETS ARE AT A MAXIMUM'. Hmm? It wasn't that way yesterday! New update removed FOUR (4) OF MY FAVORITE STATIONS! So with this Miserable Update it's apparent they ran of of memory and cut into the Customer's saved station presets. Weather is VERY faint and hard to see on the home screen. All the Icons are the same color purple/blue color, it actually looks like 3D without the glasses! They have made many changes. So if you like what you currently have, don't bother updating. My opinion it's not worth it.
**For those of you who forgotten the much better Previous screen see below. Which is better?

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Check to see if you still have spoken warnings, such as: Road narrows, left or right lane ends, highway speed changes, Rail crossings, children crossing Etc: ( and also check your emergency braking system)
I lost all of mine and could only get them back when the dealer found one vehicle in the Country ( New Zealand) that hadn't been updated, they took the whole unit out of the other vehicle and sent to my local dealer and they installed it, everything works exactly how it did when I purchased it new last November, my emergency braking works correctly again!
I like the spoken warnings, especially when driving for long distances on the highways as it tends to help keep you awake!
The "update" is just plain HORRIBLE! I prefer the old screen and for that reason, as well as the other changes that you mentioned, I will not be updating. Not sure what you actually gain from this update.
If there was a way for me to go back to the previous firmware, I would do it. I'm still fighting with it. If I haven't mentioned it, they deleted (4) of my best radio station presets. When I went to get them back it came up saying that all the presets are full. Hmmm? Wasn't that way previously same number of presets. So I ended up deleting (4) presets to get the originals back. THIS REALLY SUCKS.
Interesting - All updates have been done via the dealer. IS there that much of a difference between dealer updates and those installed as downloaded from the Kia site?
Interesting - All updates have been done via the dealer. IS there that much of a difference between dealer updates and those installed as downloaded from the Kia site?
Doesn't matter if the dealer or you do it. Same update. What KIA doesn't tell you is that the jump drive needs to be a minimum of 32gb. Everytime I get in my beautiful Seltos, I get disgusted. Just hope they do better on the next one.
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Just to Add: I URGE all you KIA owners who read this to call KIA customer service to make a complaint! They really DESTROYED a Good Working, Extremely functional Head Unit which WAS Much BETTER than the Current Update. Hopefully they'll get the message and correct it. It's Awful!
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It took about 2 hours sitting in my car to update. It changed all my settings, screens. The home screen is Awful. I had a splendid 3-way divided screen showing Nav, Radio station info & Weather. Now it shows the same, but the screen is very dark purple, Radio station is hard to see, very small font. Before I could look at the 1st screen on left, NAV and see a smaller active GPS. They took that away for a very faint graphic, See attached photos!. So I get into my beautiful KIA SX today and first thing is, WHERE IS MY FAVORITE STATION? I started to look for it, a tiny message comes up, 'YOUR PRESETS ARE AT A MAXIMUM'. Hmm? It wasn't that way yesterday! New update removed FOUR (4) OF MY FAVORITE STATIONS! So with this Miserable Update it's apparent they ran of of memory and cut into the Customer's saved station presets. Weather is VERY faint and hard to see on the home screen. All the Icons are the same color purple/blue color, it actually looks like 3D without the glasses! They have made many changes. So if you like what you currently have, don't bother updating. My opinion it's not worth it.
**For those of you who forgotten the much better Previous screen see below. Which is better?
My info system now switches to Apple CarPlay when I have a USB plugged in, even with Bluetooth turned off on my phone. I only keep music on my phone to listen to when mowing the lawn, or going to the beach. I have 5 tb of music on hard drives I mix on my thumb drives. It’s driving me nuts. Now I get this geometric crap where the album art was. Anyone up for a class action lawsuit for our time wasted to get this fixed and emotional distress?
I totally Agree! As I stated in my previous message, All Seltos owners should call KIA Customer Service and place complaints. There was practically nothing wrong with the previous system and then they had to "F" it up!
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Check out this post today from our Canadian Kia dealer. He is saying that there will never be wireless Android auto and Carplay in the 10 and a half quarter inch screens.
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