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Discussion Starter · #1 ·
Hello all. I have a brand-new 2022 Kia Seltos SX and all of the sudden, the physical buttons on the head unit and left side of the steering wheel no longer work. The screen functions perfectly - car play, rear-view camera, etc., but the physical buttons don't work.

I tried a pin-hole reset to no avail. Any insight anyone can offer? I have an appointment with a Kia dealer but the first time they could fit me in was two weeks from now, so I'm wondering if there is anything else I can (safely) try in the meantime.

Thank you for your help!
 

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'22 Seltos SX Turbo // Snow White Pearl
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Hello all. I have a brand-new 2022 Kia Seltos SX and all of the sudden, the physical buttons on the head unit and left side of the steering wheel no longer work. The screen functions perfectly - car play, rear-view camera, etc., but the physical buttons don't work.

I tried a pin-hole reset to no avail. Any insight anyone can offer? I have an appointment with a Kia dealer but the first time they could fit me in was two weeks from now, so I'm wondering if there is anything else I can (safely) try in the meantime.

Thank you for your help!
As a dealership employee (not Kia) and having worked in automotive in general for about 30 years, I'd guess it's a hardware issue that should get a proper diagnosis. I also have a '22 SX and would be frustrated if that was happening to mine! I'd say just wait for the appointment and hopefully they can get it fixed without too much fuss.
 

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Registered User
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Discussion Starter · #3 ·
As a dealership employee (not Kia) and having worked in automotive in general for about 30 years, I'd guess it's a hardware issue that should get a proper diagnosis. I also have a '22 SX and would be frustrated if that was happening to mine! I'd say just wait for the appointment and hopefully they can get it fixed without too much fuss.
Thank you! Appreciate your advice.
 

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Registered User
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117 Posts
Hello all. I have a brand-new 2022 Kia Seltos SX and all of the sudden, the physical buttons on the head unit and left side of the steering wheel no longer work. The screen functions perfectly - car play, rear-view camera, etc., but the physical buttons don't work.

I tried a pin-hole reset to no avail. Any insight anyone can offer? I have an appointment with a Kia dealer but the first time they could fit me in was two weeks from now, so I'm wondering if there is anything else I can (safely) try in the meantime.

Thank you for your help!
Take it back to the dealer. They have techs with the knowledge
 
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