I guess no one has this problem! I’m here at the KIA service for another attempt to have this fixed. When driving, the Navigation system does not want you to use the touch screen to find places/POI’s - you have to use voice commands. Without voice recognition, you’re screwed.
Update: the tech diagnosing the issue is confusing the vehicle voice recognition system with my phone’s Siri and CarPlay! I asked him to hook up with KIA support and he came to me with a printout that says one cause of this issue is if the phone connected has more than 1,000 contacts. Well, I don’t have that many contacts so that’s not it.
It’s been more than 1 hour.
Update: after 2 hours, the service manager came and said the technician is updating the head unit and it’s on the 50% mark. I wonder if this is the one that would change my screen color scheme to the purple shade, and take away the widgets, only two split screen - I will lose the 3 split screen!
Update: That 50% was only on the download! I can’t believe that their service does not have a ready USB drive for the head unit update. I took my Seltos from them and drove home. But the service manager said the transfer o USB will be done and I can bring my car back tomorrow to finally update the system.
I can’t believe service does not have update files ready in the shop! Their Internet is slow!&$#@*