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Is Toyota's reliable reputation and safety suite worth the hike in price? 2022 Toyota Corolla Cross vs 2022 Kia Seltos

2712 Views 14 Replies 10 Participants Last post by  Dave1954$
Hi all,

I really need some help making a decision between these two and would love to hear opinions as I really like both. It is really boiling down to two main points: reliability and safety features vs price.

The two trims I'm looking at and are available near me are the 2022 Kia Seltos S AWD (would buy this upcoming Monday, being held) and the 2022 Toyota Corolla Cross LE AWD (arriving in 2 weeks at my local dealer, refundable deposit down). The Seltos is $24,000 USD out the door, and the Cross is probably going to be around $27-29,000 all fees included. I guess my main issue is if Toyota is actually more reliable if the safety features are that important for me personally, and if these are worth the significant price jump.

A little about me: I drive mostly in the city with a brief 55mph highway stint on a daily basis, but my partner and I do take kayaks out and go hiking regularly, so I do drive on some dirt/gravel roads with an incline. No super intense offroading or anything. I currently drive a base model 2011 Dodge Avenger with 180k miles, so really either car is definitely a massive upgrade and immediately better safety and feature-wise. I'm looking to drive this car for 5 or 6 years, mainly as a bridge to better electric cars and finishing grad school (big pay increase).

I was dead set on the Seltos, but I got a call from the Toyota dealership this week that the Corolla Cross is hitting the lot, and am having doubts. Toyota's safety suite seems comprehensive and important, but I'm not entirely sure if I would need or use the features it adds vs the Seltos: blind-spot monitoring and adaptive cruise control. 80% of my driving is in the city including my commute to work, while the other 20% is highways two to three times a month. The Cross's features here seem great, but I'm not sure if a) I trust them enough to use them regularly and b) if I even would regularly anyway given the nature of my commute. Then again, it's hard to guess at something you've never used or had.

One of the other big things making me apprehensive about the Seltos is reliability. The features (remote start from the app, big infotainment screen, heated seats, those SICK DRLs, etc.) are super cool, but I don't exactly have a ton of experience with Kias and Toyota has a great reputation. Am I going to worry about the Seltos breaking down or anything within the 5ish years I plan to own this car?

BTW, getting tired of plugging in every day to USB, has anyone upgraded to wireless CarPlay and have suggestions for adapters?
Is there any loss in function with the aftermarket adapters?Has anyone used one of these (U2W Plus) Carlinkit 3.0 Wireless Apple CarPlay Adapter Dongle for Wired CarPlay

This is probably pretty long winded, so apologies in advance. Any advice is welcome!
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Vehicle reliability is such a hard thing to qualify based on anecdotal posts on a forum. If you look back at "first posts by new members" in just about any car forum, you will see a LOT of "my car blew up before I even got off the dealer's lot" type posts. Then, they disappear after dropping that turd, never to be seen again.

Yes, surveys such as Consumer Reports may be of a little more help, but even they are biased because the 10% with problems are going to make 90% of the online noise. Most people who are totally satisfied with their cars never reach out to surveys or forums.

Based on my experience with Kia, I am totally sold on their reliability. We had a 2013 Kia Soul (base 1.6 with automatic) that we owned for 7 years and 95K miles. Except for regular maintenance and tires/wipers/etc, we put on a set of brakes at 60K (front) and 90K (rear). The only things that "broke" in that whole time were the thermostat, which was replaced free, and the light bulb for the license plate burned out. Based on that, I give Kia an A+ for reliability. Will our 2020 Soul LX with IVT fare the same? Only time will tell.

We bought a '19 Subaru Forester (new) as a second car based on reports of how wonderful they are - so reliable and durable. In the first 25K miles, we had to replace all 4 tires and replace brake pads and rotors. Two recalls - one for PCV valves that came apart and got sucked into the engines, and rear suspension bolts that may or may not have been tightened down. The interior trim and paint are so delicate, I have to be super careful washing it. There is a loud rumbling noise from under the hood the first 10-15 miles when it is cold, and the touch screen freezes and goes blank, requiring the engine to be shut off and restarted. We just passed the 3-year point and are trading it in on a 2022 Seltos LX (on order since early November). Based on that, I would give Subaru a C- rating, quite different than the published surveys.

Any car company has good and bad vehicles. Honda has problems with fuel in the oil (dilution) on it's CR-V and others using the 1.5 Turbo. Years ago, we owned a Nissan Altima that was breaking down every month. My neighbor had one that never broke down. (BTW - I baby my vehicles and do all required maintenance on time or early.)

If Toyota/Honda are so confident in their long-term reliability, why don't they offer 5/60K Bumper to Bumper and 10/100K Powertrain warranty as a marketing tool?

That said, if I were in your shoes, I would still go with the Seltos if that is the vehicle you like. You are starting out at $5,000 cheaper (or more, if you buy an extended warranty for the Toyota that matches Kia), and that's money you can put towards your grad school bills. It's Kia that needs to worry about it breaking down - the first 5 years is out of their pocket. They have a pretty good record of taking care of their customers.

I'm sure you will get dozens of differing opinions (and that's what these all are - opinions). Some will say I'm 100% correct, some will say that I'm full of poo-poo. That's OK. It's up to you to sort through the info and decide. Good luck.
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I bought a 2021 Seltos in Nov.2020 and so far have never had a problem and it handles well,good on gas and fun to drive. .I live in eastern Canada where we get a lot of snow and the AWD works really well.Whenever I go shopping for a car I always look online for reviews from unbiased sites.I usually use the three to get a general idea of what to expect.
www.driving.ca
www.motortrend.com
www.caranddriver.com
On car and driver they rated the Seltos at #5 and the cross at #10 in the subcompact suv category.
Do not take these reviews as gospel but they will give you a feel and understanding that will help you to arrive at a decision.
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I would say forums are not the place to judge the reliability of any car. We are the minority here. The vast majority of car owners do not participate in this kind of community at all. The ones that do either A) love their car and want to interface with others who feel the same or B) have had something go wrong and want to complain or seek advice on the situation.

So just because you see a bunch of talk of things like bad transmission here doesn't mean the problem is truly widespread and you are highly likely to encounter it yourself.

Speaking VERY generally as a person who keeps up-to-date on all sorts of automotive news and info as a hobby, I would say that these days Kia and Toyota are actually fairly close to each other in terms of mechanical reliability. The smaller things that are more annoyance than anything else are probably more likely to break in a Kia, though even that has gotten close. My Seltos isn't perfect but for the price and class of vehicle I think the build quality is really quite good overall.

IMHO Mazda beats both of them (along with pretty much everybody else in terms of overall quality and reliability. For the past decade or so now Mazda quality has been truly outstanding and the world has been pretty slow to notice. So if budget allows you might consider cross-shopping a CX-30 too. Again speaking very generally here. I'm sure somebody here has a Mazda horror story to tell, there's always one waiting out there. :)
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just noticed this previous post, and I purchased a CX-30 18 months ago over the Seltos, so if any questions in that regard, I'll try to help. I had owned 3 Kia's prior to that (a Rondo and two Soul's).

Obviously the Corolla Cross was not out, but having read and viewed a lot of reports on this new product, I think I would still stick with the CX-30.
Another consideration is to wait 1-2 model years to purchase the same vehicle. Even though the Cross is from a reputable company, fact is that version of the car is brand new. I think the 2022 Seltos has had a lot of quirks worked out of it (hopefully). When you consider the price and the warranty, the Seltos comes out ahead if you ask me.
The Seltos was out for two years in India and China
before it came to NA.
Hi all,

I really need some help making a decision between these two and would love to hear opinions as I really like both. It is really boiling down to two main points: reliability and safety features vs price.

The two trims I'm looking at and are available near me are the 2022 Kia Seltos S AWD (would buy this upcoming Monday, being held) and the 2022 Toyota Corolla Cross LE AWD (arriving in 2 weeks at my local dealer, refundable deposit down). The Seltos is $24,000 USD out the door, and the Cross is probably going to be around $27-29,000 all fees included. I guess my main issue is if Toyota is actually more reliable if the safety features are that important for me personally, and if these are worth the significant price jump.

A little about me: I drive mostly in the city with a brief 55mph highway stint on a daily basis, but my partner and I do take kayaks out and go hiking regularly, so I do drive on some dirt/gravel roads with an incline. No super intense offroading or anything. I currently drive a base model 2011 Dodge Avenger with 180k miles, so really either car is definitely a massive upgrade and immediately better safety and feature-wise. I'm looking to drive this car for 5 or 6 years, mainly as a bridge to better electric cars and finishing grad school (big pay increase).

I was dead set on the Seltos, but I got a call from the Toyota dealership this week that the Corolla Cross is hitting the lot, and am having doubts. Toyota's safety suite seems comprehensive and important, but I'm not entirely sure if I would need or use the features it adds vs the Seltos: blind-spot monitoring and adaptive cruise control. 80% of my driving is in the city including my commute to work, while the other 20% is highways two to three times a month. The Cross's features here seem great, but I'm not sure if a) I trust them enough to use them regularly and b) if I even would regularly anyway given the nature of my commute. Then again, it's hard to guess at something you've never used or had.

One of the other big things making me apprehensive about the Seltos is reliability. The features (remote start from the app, big infotainment screen, heated seats, those SICK DRLs, etc.) are super cool, but I don't exactly have a ton of experience with Kias and Toyota has a great reputation. Am I going to worry about the Seltos breaking down or anything within the 5ish years I plan to own this car?

BTW, getting tired of plugging in every day to USB, has anyone upgraded to wireless CarPlay and have suggestions for adapters?
Is there any loss in function with the aftermarket adapters?Has anyone used one of these (U2W Plus) Carlinkit 3.0 Wireless Apple CarPlay Adapter Dongle for Wired CarPlay

This is probably pretty long winded, so apologies in advance. Any advice is welcome!
I currently own a 2021 KIA Seltos SX and really like it. I was looking at the RAV4 which was in the Toyota showroom. I sat in it and Immediatley thought that the dash was very cheap. I also noticed that the doors had MANUAL windows! I said to the sales person, "Manual windows on a 2021!?" Sales person says to me, "Well you need to move up to the top model to get Power windows. " Really? I thought 95% of the new cars today have power windows. So I asked how much would that model cost, he stated about $36K. LOL! I got my fully loaded Seltos which had more than the loaded RAV4 for just barely 30K. As I was getting out of the RAV4, I banged my head on the low window frame. "No Thankyou". Happy in my decision for the Seltos.
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. I was looking at the RAV4 which was in the Toyota showroom. I sat in it and Immediately thought that the dash was very cheap. I also noticed that the doors had MANUAL windows! I said to the sales person, "Manual windows on a 2021!?" Sales person says to me, "Well you need to move up to the top model to get Power windows. " Really? I thought 95% of the new cars today have power windows.
something is not right there and doesn't seem possible, I think you are getting mixed up between the auto up/down feature on all windows, that feature sometimes does require a higher grade model. I've gone back to specs on the 2007 RAV4 and it had all power windows back then.
You can check all the specs on all years of RAV4's here
something is not right there and doesn't seem possible, I think you are getting mixed up between the auto up/down feature on all windows, that feature sometimes does require a higher grade model. I've gone back to specs on the 2007 RAV4 and it had all power windows back then.
You can check all the specs on all years of RAV4's here
My mistake, it wasn't the windows, it was the manual seat for the driver. I had a hard time adjusting. I thought that was weird. Yea, it definetly was the manual seats that I asked about. Thanks for the correction and refreshing my memory.
Hi all,

I really need some help making a decision between these two and would love to hear opinions as I really like both. It is really boiling down to two main points: reliability and safety features vs price.

The two trims I'm looking at and are available near me are the 2022 Kia Seltos S AWD (would buy this upcoming Monday, being held) and the 2022 Toyota Corolla Cross LE AWD (arriving in 2 weeks at my local dealer, refundable deposit down). The Seltos is $24,000 USD out the door, and the Cross is probably going to be around $27-29,000 all fees included. I guess my main issue is if Toyota is actually more reliable if the safety features are that important for me personally, and if these are worth the significant price jump.

A little about me: I drive mostly in the city with a brief 55mph highway stint on a daily basis, but my partner and I do take kayaks out and go hiking regularly, so I do drive on some dirt/gravel roads with an incline. No super intense offroading or anything. I currently drive a base model 2011 Dodge Avenger with 180k miles, so really either car is definitely a massive upgrade and immediately better safety and feature-wise. I'm looking to drive this car for 5 or 6 years, mainly as a bridge to better electric cars and finishing grad school (big pay increase).

I was dead set on the Seltos, but I got a call from the Toyota dealership this week that the Corolla Cross is hitting the lot, and am having doubts. Toyota's safety suite seems comprehensive and important, but I'm not entirely sure if I would need or use the features it adds vs the Seltos: blind-spot monitoring and adaptive cruise control. 80% of my driving is in the city including my commute to work, while the other 20% is highways two to three times a month. The Cross's features here seem great, but I'm not sure if a) I trust them enough to use them regularly and b) if I even would regularly anyway given the nature of my commute. Then again, it's hard to guess at something you've never used or had.

One of the other big things making me apprehensive about the Seltos is reliability. The features (remote start from the app, big infotainment screen, heated seats, those SICK DRLs, etc.) are super cool, but I don't exactly have a ton of experience with Kias and Toyota has a great reputation. Am I going to worry about the Seltos breaking down or anything within the 5ish years I plan to own this car?

BTW, getting tired of plugging in every day to USB, has anyone upgraded to wireless CarPlay and have suggestions for adapters?
Is there any loss in function with the aftermarket adapters?Has anyone used one of these (U2W Plus) Carlinkit 3.0 Wireless Apple CarPlay Adapter Dongle for Wired CarPlay

This is probably pretty long winded, so apologies in advance. Any advice is welcome!
My two cents: I'm 69, been driving (and a passionate motorhead) for well over 50 years. I've seen many changes in cars over that time. Currently driving a '21 Seltos SX Turbo. Like it a lot, and with about a year and a half in it now, no problems at all. I did an enormous amount of research before deciding on a Seltos, also on which level trim I wanted. I think the reliability is there for Kia like it is with Toyota.

Personally, I find Toyotas to be very boring, plain Jane vanilla cars for the masses. I have also owned a Corolla many years ago that had a well-known oil use issue that Toyota denied, even after internal memos and bulletins were uncovered. Didn't endear them to me! Friends who have ridden in the Seltos have been surprised to learn it's a Kia.

I haven't tried wireless CarPlay yet, but I do listen to Pandora wirelessly and haven't had any issues with that. I like being able to lay the phone on the wireless charger while I'm driving and listening to Pandora wirelessly so the phone's battery stays frully charged.

Whichever car you decide on, the one factor I've learned over the decades is the dealer is important. There's a Kia dealer couple miles from me and I wouldn't pee on the place if it was on fire. Same story with our local Toyota store. Make all your decisions like trim, color, financing, etc. before going in. You always have to remember those dealers and sales people are pros. It's what they do all day every day. We do it once every several years. They know how to steer you to the car they want you to buy, and appear to be doing you a big favor and are your new BFF! Go in knowing what you want, what you're willing to pay, and never cave! Be 100% prepared to get up and walk out at any point.

I've been hearing about dealers "packing" the stickers on new cars due to the shortage of inventory. Anywhere from $1,000 to as much as $10,000. Some call it something like a "market adjustment," others try to make it appear legit with "lifetime paint protection," "fabric shield," etc. It's all b.s. You can buy better stuff than they use in any WalMart for a few bucks! (Trust me, I've owned several detail shops)

Good luck and enjoy your new ride. I'm still enjoying mine!
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March will be two years ownership of my Seltos SX Turbo. Yeah, I drove the RAV and Camry as I was fortunate to drive several rentals for my job so I got to test drive vehicles before buying the Seltos. What sold me on the Seltos - 1) warranty was better than Toyota and Nissan 2) the interior was just right. Not too plain and not too fancy, & 3) Options for the price. Since I plan on keeping the Seltos for a while I wanted sunroof, AWD, and heated seats.

Now two years and 56,000 miles later I still love my Seltos. Since you're buying new, whatever the warranty you're covered unless you break it intentionally. The reliability piece is there for both, granted my BMW is still going strong with 250,000 miles so perhaps it all about the maintenance or luck of the draw.

Either way, my vote is for the Seltos, especially after my recent trip to WA state in the snow.

Whatever you decide enjoy.
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I currently own a 2021 KIA Seltos SX and really like it. I was looking at the RAV4 which was in the Toyota showroom. I sat in it and Immediatley thought that the dash was very cheap. I also noticed that the doors had MANUAL windows! I said to the sales person, "Manual windows on a 2021!?" Sales person says to me, "Well you need to move up to the top model to get Power windows. " Really? I thought 95% of the new cars today have power windows. So I asked how much would that model cost, he stated about $36K. LOL! I got my fully loaded Seltos which had more than the loaded RAV4 for just barely 30K. As I was getting out of the RAV4, I banged my head on the low window frame. "No Thankyou". Happy in my decision for the Seltos.
HA! same here.. Got a lot more in my SX turbo than the equal Rave...$$$ saved
HA! same here.. Got a lot more in my SX turbo than the equal Rave...$$$ saved
Dave, thing I'm really pissed off about is the Consumer Reports evaluation, especially the recent April issue of their new car issue. I'll post a general discussion on it. CR always do reports on the top of the line models, but for the Seltos they decided to do one on the S model. Which I purchased and then traded in on the SX Turbo. A huge difference. Their evaluation last year was written very poor and the April auto issue they didn't bother including the Seltos at the reliability charts which they make for every car in existence except for the Seltos. They also listed it as one of the worst used car list, which again pissed me off. I like to get people to write to CR and complain.
Dave, thing I'm really pissed off about is the Consumer Reports evaluation, especially the recent April issue of their new car issue. I'll post a general discussion on it. CR always do reports on the top of the line models, but for the Seltos they decided to do one on the S model. Which I purchased and then traded in on the SX Turbo. A huge difference. Their evaluation last year was written very poor and the April auto issue they didn't bother including the Seltos at the reliability charts which they make for every car in existence except for the Seltos. They also listed it as one of the worst used car list, which again pissed me off. I like to get people to write to CR and complain.
AGREE!!! My SX turbo has been perfect with 28,000 on it.
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