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Jammbed sunroof

1495 Views 5 Replies 3 Participants Last post by  Ricky10
When I ordered my Seltos SX turbo, I didn't want a sun roof, but they couldn't find one without. (after 3 months) . . So I took it last June and used it, maybe 5 times in the last 10 months and it jammed up part way open recently...They said it did a self destruct.. It's now been over week in a rental and it's still hasn't come in yet...(from Korea?). UGH Anyone else have a sunroof bite the dust.? glad it's under warranty...!. Never ever had one fail and I have had many. I'm 67... Also most afraid to use it now...
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Dealer called today and said (after a week of saying my roof was not in yet) that they found damage caused by mice and I'm no longer under warranty work. Can you say SCAM... ? There is no way mice found there way up to my headliner and had time to build a nest in a car I drive everyday! Said they have proof and to call my insurance co. This way the can collect the warranty money from Corp. and my insurance co. too!! very angry!!!!!
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My sunroof is doing just fine thus far. Had my SX since September 2020..

That sounds ridiculous. Have you seen the “proof” of mice damage?
I didn't want a sunroof either, but everything else was right. No problems here, though haven't opened it much during the winter! The sunroof sounded really sturdy, no rattles or any noise so far, so I am OK with it. The mouse stuff sounds like BS - go see it and take pix...! Sheesh
My sunroof is doing just fine thus far. Had my SX since September 2020..

That sounds ridiculous. Have you seen the “proof” of mice damage?
ya, turn out a mosque did get in and the nest is what jammed the sun roof unit. Now waiting on a new headliner cause of the damage the mouse did. found 3 dead babies too. ugh. 4 weeks and still not in shop.. and they forgot the reconnect my antenna, so no Sirrus radio and GPS great job guys! left quit a mess in the car too. NOT happy with that! so much for a new car...
ya, turn out a mosque did get in and the nest is what jammed the sun roof unit. Now waiting on a new headliner cause of the damage the mouse did. found 3 dead babies too. ugh. 4 weeks and still not in shop.. and they forgot the reconnect my antenna, so no Sirrus radio and GPS great job guys! left quit a mess in the car too. NOT happy with that! so much for a new car...
Huh...

Did you leave the sunroof open on a few occasions- and that’s how they got in? Or did they just find their way in regardless?

Yeah, that’s a bummer! Should all work out in the end though!
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