[amir]

Hi,

I updated the software on my car, it's for October 2022. I'm in Toronto, Canada.
but I noticed that the voice command doesn't work properly. it always says "No Network response"

it worked properly before the update.

Do you have any idea what's the issue?

 

[Speedtek22]

This flowchart is grossly underrated...lol.

Hearing some of the issues people are running into after doing an update, I figured I'd bust it out for a laugh. Hopefully you find a fix, wish I had an answer.
(And no, I'm not saying "never update"...I religiously update my electronics softwares, and sometimes I end up thinking about this flowchart...lol)

 

[Trevor]

I noticed this too, but I just thought the network was down for the day. I'll have to try again and see if its still happening.

 

[amir]

I contact Kia Support and then they forwarded me to Mapnsoft!

then they asked me to check with KIA customer care again to make sure my subscription is active and have them resend the info to the vehicle, and reset the RUT flag.

but still the same

 

[Trevor]

I did test this last night, and it is still happening for me as well.

 

[dougt]

The "No Network" for me has been due to poor cell coverage in our neighborhood (that's where I always seems to test it).... Getting to another area with better coverage fixed the problem. Here are some of my notes - the screen shot shows a 'bad' strength of -108 (it gets even higher at times). You want it to be -70 to -90 or so.

 

[peter47]

Putting Speed's diagram another way, it is really extolling the golden rule I often quote, and which software engineers repeatedly break - "if it ain't broke, don't try to fix it..!"