[tleeburks]

I have a Kia Seltos 2021 that we just bought. The radio screen is blank and won't turn on, At one point the KIA came on the screen ,it comes on now and makes a pop and then blank screen. Car has 300 miles on it.

 

[Action123]

If pressing the (left) volume knob in doesn’t work, try doing a full lock/power off procedure. Shut the car down, get out, lock it with the key fob, wait ~30 secs, unlock, start.

 

[tleeburks]

It started working for a couple days and it has done it again, the procedure you said to do didn't work, does it matter if you get out of the car or not. Please advise

 

[Action123]

It started working for a couple days and it has done it again, the procedure you said to do didn't work, does it matter if you get out of the car or not. Please advise

Well I’ve only seen this complain on here twice before and the power cycle worked for them (I think both were garage parked and unlocked cars).

Sounds like you might either have a failure in the nav screen or a loose harness/connector. I would schedule a service appointment

 

[tleeburks]

UPDATE: Finally took it into Kia Dealer. Watched the guy bang on it for awhile so I walked away. Guy said that supposedly coffee was spilled into the back end of the unit which knocked out the screen. I think the guy couldn't figure it out so they said that. They said that they would replace it THIS TIME, under the warranty, next time it would cost us 1500 . waiting on part to come in.

 

[Patrick]

UPDATE: Finally took it into Kia Dealer. Watched the guy bang on it for awhile so I walked away. Guy said that supposedly coffee was spilled into the back end of the unit which knocked out the screen. I think the guy couldn't figure it out so they said that. They said that they would replace it THIS TIME, under the warranty, next time it would cost us 1500 . waiting on part to come in.

 

[Patrick]

My Soul used to do that, If you disconnected the battery to reset it it would come back on. happened about 3 times. I replaced the battery and never had the problem again.

 

[Hillbilly]

Yes I bought a 2021 seltos and now mine not even 13k miles and my screen is black as well.. I hope im not goin to regret this decision later on..