Locking Issues/question

NumbNuts said:

My new 2021 Seltos is garage kept. I obviously keep it unlocked. So when I go out to my garage to open the Back Hatch door it's Locked. I then open the Drivers door and hit the Unlock all button. The Hatch remains Locked! All other doors are open. I need to go back in and get my Key and push the Unlock button to access the Hatch Door.
Would anyone know why? Or is there another setting I'm not aware of ?

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If you hit the UNLOCK button within the car, it should unlock. When the key is in the ignition, and you hit the UNLOCK it should Unlock. It's been running intermittent. This didn't start until the last 2 days. When I do shopping, I tend to go into the house and put the keys in the drawer and walk out and open the back Hatch to get my packages, all the time. This has never happened to the following cars. FYI, KIA said there may be problem and my dealership told me to bring it back for them to take a look at it. You wanted to know which cars.
2015 Nissan Murano
2013 Mazda CX-5
2009 BMW 328XI
2007 Nissan Xterra
2005 Mazda 3
2000 Chrysler Concorde

Random Vibration said:

That's how every car I currently own and every car I've recently owned works. To my recollection, I can't think of a car I've drive that didn't work the way described (friends, rentals, etc.). What car did you own that functions contrary to this principle?

A trunk or hatch is a place of secure storage. It shouldn't be available as far as I'm concerned if you don't have the key present. I don't always roll up windows at a gas station so I surely wouldn't want people to have access to the trunk or hatch just because the passenger compartment is accessible. In fact, my non-Kia cars have a key to lock access to the trunk or hatch thru the rear seats. You can lock it at your discretion so access to the interior doesn't provide access to the trunk.

You could always lower a rear seat back to reach the hatch in the Seltos.

Click to expand...

If you hit the UNLOCK button within the car, it should unlock. When the key is in the ignition, and you hit the UNLOCK it should Unlock. It's been running intermittent. This didn't start until the past 2 days. When I do shopping, I tend to go into the house and put the keys in the drawer and walk out and open the back Hatch to get my packages, all the time. FYI, KIA said there may be problem and my dealership told me to bring it back for them to take a look at it. This has never happened to the following cars;
2015 Nissan Murano
2013 Mazda CX-5
2007 Nissan Xterra

UPDATE: I solved the Locking problem. I took my Seltos S over to get it's first oil change and walked out with a Seltos SX Turbo and the color I really wanted. Wasn't all that big of deal.

Update: See photo: I had the "2 Press Unlock" box checked off and that only unlocks the driver door. I interpreted to mean hitting the door button twice. So I unchecked it and all doors unlock. Maybe KIA needs to reword it.