Joined
·
40 Posts
So went for my first oil change on my 2022 SX Turbo. Nearby dealership where I did not buy the car. Nice location, nearby new showroom and service facility.
So only at 2000 miles/6 months - I ask what oil they put in. Service guy says we put 0w-20 full synthetic in all newer model Kias. This is what Kia has ask us to do. OK, but I say "I think the oil cap says 5W-30" (it does). But he insists he is going from a KIa to dealership service bulletin/campaign to do this. I'll give you a copy of it to read if you want. They use bulk oil for all cars. If you want 5W-30, we can do that, but we have to go out and get it and it will take extra time. That's very odd to me. I am sure other Kias with turbo take the 5W-30. The manual also says 5W-30 for the 1.6T engine. About $100 for this service, fine, everything was good, but I was bothered by the oil weight conflict.
He gives me the letter with my bill, it's from Kia and all it says is that Kia recommends full synthetic for all cars, dated March 2021. This makes sense to me, no mention of oil weight though. He essentially lied/misled me. Why would they buck the specific Kia specification?
I don't abuse the car, I change the oil very regularly, low miles. Question - do I, or should I care? The dealer called me the next day to ask how my service was. Great, but I think you guy put the wrong weight oil in my car, it conflicted with the owners manual. She said she'd pass it on, but I am sure that was that.
They obviously do this to maximize profit. If it wasn't a hassle, I would do it myself. They also did a service campaign for a kinked exhaust line, I was not having any issues. Got the Kia letter in the mail when I got home from the dealer that day.
I live in PA where the temps are not unusually hot or cold.
So only at 2000 miles/6 months - I ask what oil they put in. Service guy says we put 0w-20 full synthetic in all newer model Kias. This is what Kia has ask us to do. OK, but I say "I think the oil cap says 5W-30" (it does). But he insists he is going from a KIa to dealership service bulletin/campaign to do this. I'll give you a copy of it to read if you want. They use bulk oil for all cars. If you want 5W-30, we can do that, but we have to go out and get it and it will take extra time. That's very odd to me. I am sure other Kias with turbo take the 5W-30. The manual also says 5W-30 for the 1.6T engine. About $100 for this service, fine, everything was good, but I was bothered by the oil weight conflict.
He gives me the letter with my bill, it's from Kia and all it says is that Kia recommends full synthetic for all cars, dated March 2021. This makes sense to me, no mention of oil weight though. He essentially lied/misled me. Why would they buck the specific Kia specification?
I don't abuse the car, I change the oil very regularly, low miles. Question - do I, or should I care? The dealer called me the next day to ask how my service was. Great, but I think you guy put the wrong weight oil in my car, it conflicted with the owners manual. She said she'd pass it on, but I am sure that was that.
They obviously do this to maximize profit. If it wasn't a hassle, I would do it myself. They also did a service campaign for a kinked exhaust line, I was not having any issues. Got the Kia letter in the mail when I got home from the dealer that day.
I live in PA where the temps are not unusually hot or cold.