Kia Seltos Forum banner
1 - 3 of 3 Posts

·
Registered User
2021 SX Turbo, Neptune Blue
Joined
·
134 Posts
Discussion Starter · #1 ·
So I go in tomorrow to have a front end noise checked out that has the symptoms/sound like a tie rod(s) that needs replacement. I had to wait over 3 weeks for my appointment on a leased car, and I didn’t feel very comfortable driving it. They had no loaners available, so I just did my best to limit driving and use my GF’s car instead etc..

So, I’m guessing they are going to try and have me pay for the repair even though it’s a lease vehicle still under full warranty. I haven’t even had the car 2 years, and I have never heard of or had a tie rod go after this little time.

Do you think I would have a chance at fighting the cost of the repair? Thanks for any input..
 

·
Registered User
2022 SX Turbo - Gravity Grey / Burgundy Interior
Joined
·
95 Posts
Unless they determine that the damaged tie-rod was caused by misuse (driving over a curb, road hazard impact, etc) it should be covered under your basic warranty.
Why would you guess they will try to make you pay for the repair?
Dealerships typically make more money on warranty repairs than customer paying, mainly because they charge back the time (to the manufacturer) at a flat rate whereas with a customer they will often discount the time to soften the bill a bit.
The manufacturer pays for the repair, not the dealer...unless there is an obvious reason why the manufacturer would deny the claim, a dealer is more than happy to process under warranty.
 

·
Registered User
2021 SX Turbo, Neptune Blue
Joined
·
134 Posts
Discussion Starter · #3 ·
Unless they determine that the damaged tie-rod was caused by misuse (driving over a curb, road hazard impact, etc) it should be covered under your basic warranty.
Why would you guess they will try to make you pay for the repair?
Dealerships typically make more money on warranty repairs than customer paying, mainly because they charge back the time (to the manufacturer) at a flat rate whereas with a customer they will often discount the time to soften the bill a bit.
The manufacturer pays for the repair, not the dealer...unless there is an obvious reason why the manufacturer would deny the claim, a dealer is more than happy to process under warranty.
Thanks for your reply..

So it turns out my struts are in need of replacement, and they are covering that under warranty. I have been f*cked hard by Ford and Hyundai in the past for cars that were still under warranty for everything under the sun. A fight is just what I expect for ANYTHING to be covered under warranty that could be a potential wear and tear issue.

I was pleasantly surprised that this repair is going to be done under warranty without any question. So far, KIA service has actually been very good to me. It’s a nice change!
 
1 - 3 of 3 Posts
Top