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Touchscreen not working

33319 Views 22 Replies 16 Participants Last post by  dsaroop.mtl
Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.
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Have you tried just pressing in the left dial?


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Yes, tried the dials..all the buttons..no response
Hmm. Yeah I would stop into the service center if it stays off. If you’re shutting down just to try and see if it changes, make sure you lock the vehicle using the key fob.

Keep us posted


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Hmm. Yeah I would stop into the service center if it stays off. If you’re shutting down just to try and see if it changes, make sure you lock the vehicle using the key fob.

Keep us posted


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I just tried it and it now works. The locking of the vehicle fixed it! Thank you. :) Is this something that is a known issue?
I haven't personally seen the issue - but I'm sure that if it happened to you, you're not the only one. Locking the car just ensures that everything is fully switched off from power. For now at least, this thread can be found in search if other people have a similar experience.
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Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.
SO, I had something similar happen. Tends to occur most often when my phone locks in Drive Mode while I am plugging in the USB. I've found that pressing the media button will cause the media selection screen to come on. Usually CarPlay is selected but I just tap it again and CarPlay pops up in the 2/3 side of the screen.
Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.
same happened at my end. Morning touch screen not working . unable to use reverese camera . took out vehicle with great difficulty. also boot gets open up despite vehicle is locked. just buy on 11th march 2021.yes radio was functioning. is there any trouble shooting guide.
Same problem I face also for my Kia seltos. Did you sort it out and if yes by how. Did you take your car to the KIA service centre or any details, please?
YES I used the same advice given in this dicussion . I removed the key and open door with key instead of remote . start the engine with push button and found screen functioning.
Love that I turn the radio off and screen shows radio off yet I still hear music
SO, I had something similar happen. Tends to occur most often when my phone locks in Drive Mode while I am plugging in the USB. I've found that pressing the media button will cause the media selection screen to come on. Usually CarPlay is selected but I just tap it again and CarPlay pops up in the 2/3 side of the screen.
Yeah even I was facing same issue as mentioned above, just I have purchased my vehicle on 2nd June 2021. It is really disappointing me... Plz suggest here on how to sort out this issue
same happened at my end. Morning touch screen not working . unable to use reverese camera . took out vehicle with great difficulty. also boot gets open up despite vehicle is locked. just buy on 11th march 2021.yes radio was functioning. is there any trouble shooting guide.
Even I was also facing same issue in this morning.. just couple of days back I have purchased this car... Really disppointed
Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.
I had a similar problem with kia seltos. There is a tiny reset button somewhere around the infotainment panel which needs to be pressed with a narrow pin. The infotainment reboots itself and things got back to normal. The position of the reset button may vary based on the variant of the vehicle.
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Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.
I had the same issue after the battery of the car died and was recharged. The small reset button did not work. What did the trick was to briefly disconnect the battery and reconnect which reset the system again.
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Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.
Same here: new Seltos 2022 (great) but screen stopped working twice now. Car restart doesn’t cure. Back to the service garage…
It can occur because of a few reasons. For example, in the case that the screen has lost its adjustment, it will not answer true to form as it will not have the option to enlist the touch pressure accurately. The development of soil and residue can likewise make the touchscreen be lethargic.
Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.
I had same issue. I tried to open the car with key. It started alarm. But when I started the car touch screen display was back.
Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.
In my case, the touch buttons on the infotainment system, left side buttons of steering wheel, rear camera (from gear as well as button) were not working.
Just hard resetting the system using some pin ( the hole was right next to infotainment on the right system) worked.
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