[AllieM]

Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.

 

[Action123]

Have you tried just pressing in the left dial?


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[AllieM]

Yes, tried the dials..all the buttons..no response

 

[Action123]

Hmm. Yeah I would stop into the service center if it stays off. If you’re shutting down just to try and see if it changes, make sure you lock the vehicle using the key fob.

Keep us posted


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[AllieM]

Hmm. Yeah I would stop into the service center if it stays off. If you’re shutting down just to try and see if it changes, make sure you lock the vehicle using the key fob.

Keep us posted


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I just tried it and it now works. The locking of the vehicle fixed it! Thank you. Is this something that is a known issue?

 

[Action123]

I haven't personally seen the issue - but I'm sure that if it happened to you, you're not the only one. Locking the car just ensures that everything is fully switched off from power. For now at least, this thread can be found in search if other people have a similar experience.

 

[Pourquoi805]

Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.

SO, I had something similar happen. Tends to occur most often when my phone locks in Drive Mode while I am plugging in the USB. I've found that pressing the media button will cause the media selection screen to come on. Usually CarPlay is selected but I just tap it again and CarPlay pops up in the 2/3 side of the screen.

 

[ASHISH SANJAR SRIVASTAVA]

Just wondering if this is a known issue as I got in the car this morning and my touchscreen is blank. The radio was working, but the touchscreen was not responsive. Tried restarting car, but alas, still dead. Thanks for feedback.

same happened at my end. Morning touch screen not working . unable to use reverese camera . took out vehicle with great difficulty. also boot gets open up despite vehicle is locked. just buy on 11th march 2021.yes radio was functioning. is there any trouble shooting guide.

 

[Sasi Balaji]

Same problem I face also for my Kia seltos. Did you sort it out and if yes by how. Did you take your car to the KIA service centre or any details, please?

 

[ASHISH SANJAR SRIVASTAVA]

YES I used the same advice given in this dicussion . I removed the key and open door with key instead of remote . start the engine with push button and found screen functioning.

 

[Kip]

Love that I turn the radio off and screen shows radio off yet I still hear music

 

[Lava Kumar]

SO, I had something similar happen. Tends to occur most often when my phone locks in Drive Mode while I am plugging in the USB. I've found that pressing the media button will cause the media selection screen to come on. Usually CarPlay is selected but I just tap it again and CarPlay pops up in the 2/3 side of the screen.

Yeah even I was facing same issue as mentioned above, just I have purchased my vehicle on 2nd June 2021. It is really disappointing me... Plz suggest here on how to sort out this issue

 

[Lava Kumar]

same happened at my end. Morning touch screen not working . unable to use reverese camera . took out vehicle with great difficulty. also boot gets open up despite vehicle is locked. just buy on 11th march 2021.yes radio was functioning. is there any trouble shooting guide.

Even I was also facing same issue in this morning.. just couple of days back I have purchased this car... Really disppointed