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I have a 2022 seltos s. I have tried to reset the service interval using the radio. I keep getting a message saying "no internet connection". I have read, on the forum, about the cluster having a gear that you use for resetting. I do not have the gear. I have toggled through everything several times to make sure I didn't miss anything. I'm completely out of ideas.

Thank you in advance
 

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I don't think you're missing anything. I was optimistic when I saw all those posts and YouTube videos mentioning the gear on the instrument cluster to reset. Well, I don't have that on my EX, either. What I do have is a setting on my Infotainment screen where I can (allegedly) reset the service interval. It's very straightforward and would be a wonderful option if only it worked. I hit "Reset". It takes a second, then says "Service Interval successfully reset" or some such language...except it isn't reset. It's right back telling me upon startup that I'm xxx miles overdue for maintenance.

I've been driving for 50+ years and I have yet to be needed to be told when to change my oil, etc. So frustrating. I'm bringing it in for my correct oil filler cap next week*, at which time I will ask them to at least reset and ideally disable that reminder feature. I'm not optimistic that they can or will do so.

* I tried to just go in and pick up the correct cap, but was told that they have to put it on the engine so there's a record of it having been done.
 

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They call it a campaign rather than a recall. The original oil filler cap on my 2022 EX was labeled to use 5W-20 but the manual clearly states 0W-20.

Sc224_ownr_sp2: owner notification - this document is the owner notification advising that kia is conducting a voluntary emissions service campaign to replace the engine oil filler cap on certain 2022 my seltos vehicles.

Mentioned in this thread: Kia Voluntary Campaign: Oil Cap issue (swap out...
 
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